September 21, 2017 @ 1:00 pm – 5:00 pm
Okanagan coLab
1405 St Paul St #204
Kelowna, BC V1Y 9N2
Communication and Conflict: How to Stop Fighting and Start Talking! @ Okanagan coLab | Kelowna | British Columbia | Canada

Do you often find yourself getting into disagreements with the people around you?
Does it seem like you can’t resolve one argument before another one starts? Are you constantly walking on eggshells with certain people for fear of “setting them off”?

If you’re tired of the backbiting, the misunderstandings, the accusations, and the stress, it’s time to give your conflict resolution skills a boost and figure out how to stop the fights before they start.

In this workshop, you’ll learn foolproof communications tactics that will help you navigate and mitigate conflict. Instead of discussions that devolve into chaos, instead of arguing about arguing, you can defuse conflict by identifying it at the source.

We’ll talk about the reason why most communication fails, how to be a “best” communicator, and how to move from a place of conflict to one of collaboration. You’ll walk out of this workshop with practical techniques and tips that you can start using immediately – techniques that will help you stop toxic meltdowns before they start and guide conflict to a positive resolution.


  • Learn a communication model to avoid and resolve conflict
  • Understand how to recognize your personal conflict triggers
  • Learn how to make sure your message has been understood
  • Understand what is missing from your communication
  • Gain easy tips that have impact


Karen Bowen owns ManagerKnowHow, a firm specializing in leadership curriculums and interventional organizational development services. Masters educated with 20+ years of experience, Karen is an expert in translating the complex world of values, leadership skills, team dynamics, and culture into metrics, measurable trends, concrete strategy and practical objectives. A passionate outdoor enthusiast and athlete as well as a practicing fitness and yoga instructor; Karen practices a holistic approach to life and leadership. Incorporating mindfulness, intention and conscious choice into solid personal leadership theories ensures sustainable and achievable results.

Contact Karen at Karen@managerknowhow.com, or on her website, on FacebookTwitter, and LinkedIn.